Bahrain Government Launches 15 eServices centers, 35 eKiosks in Kingdom

Written by Mohammed Farooq

Topics: News

With the completion of installation of 15 eServices centres and 35 eKiosks, Bahrain has completed the service delivery channels for the eGovernment. Shaikh Ahmed bin Attayatallah Al Khalifa, Minister of Cabinet Affairs, Minister Responsible for Teleommunications Sector, yesterday announced the completion of launching of all 15 eServices Centres, and 35 eKiosks allocated all over Kingdom.

“This service can make government and the public closer in line with the concept of quality and integration of services launched through the various delivery channels,” Shaikh Ahmed bin Attayatallah Al Khalifa said. “The service enjoys the highest level of security, privacy and flexibility as this leading initiative is within the main objectives for the e-government vision in Bahrain to provide government e-services through multiple channels available for everyone according to Bahrain Economic Vision 2030,” the Minister added.

“Launching of the eServices Centres and the eKiosks come as part of the service delivery channels for the eGovernment, beside the other channels: eGovernment Portal, Mobile Gateway, and National Contact Center), where users can benefit from the eServices through the channels at anytime and anywhere,” eGovernment Authority in a statement said. “The aim of launching of the eServices Centres is to provide the users with centres that can assist them in completing their transactions for any governmental entity, by the assistance of specialised team. The eKiosks are available in public places frequently visited by public such as: shopping malls, hospitals, and a number of governmental entities,” it added. “The eKiosks are machines that resemble and work much in the same way as ATM machines, thereby allowing customers to complete their own eServices easily. Currently the eKiosks provide 23 government eServices, three payment services:

Electricity and Water Outage Complaints, Renewal and Payment of Mailboxes, and payment of Criminal Order. Others are: Flight Information, Check Drugs Prices, Body Mass Index, Maternity Date Calculator, Postal Packages Tracking, Refuse

Bags Status Tracking, Legality of Foreign Worker, Student Immunisation Record, Check your Blood Record, Unit Maintenance Request Status, Radiology Result Status, Health Worker Immunisation Record, Currency Converter, Accredited Mission in the Kingdom of Bahrain, Contact Details of Salmaniya Medical Complex, Contact Details of Hospital, and Contact Details of Health Centers.

The ceremony was launched by Shaikh Ahmed bin Atteyatallah Al Khalifa, at Moda Mall in the presence of Mohammed Ali Al Qaed CEO of the eGovernment Authority (eGA) and Mohammed Malik, CEO of CrediMax. “The eKiosk is one of the innovative means to benefit from the electronic services provided by the government. Shaikh Ahmed bin

Attayatallah Al Khalifa highlighted the directives of Shaikh Mohammed bin Mubarak Al Khalifa, Deputy Prime Minister, Chairman of the Supreme Committee for Information and Communication Technology, and their excellencies ministers and members of the Supreme Committee who exerted tremendous efforts. “We are proud today to launch the eKiosk service aimed at enhancing the capabilities of the people and encourage them to carry out their government transactions electronically. These machines are one of the most advanced in carrying out transactions and enable users to access the service and select what is suitable,” said Mohammed Malik.

The eKiosks service enables people to access various government eservices of any industry or governmental entitiy, noting that a number of specialists were appointed to provide required assistance to carry out the transactions easily. These centers are set up in areas of Bahrain in order to enable everyone to access eServices.

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